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- THE ABSOLUTELY UNAUTHORIZED GUIDE TO TANDON DRIVE REPAIR
- by David Welcher
-
- Before you drive yourself crazy, peek under your "original equipment"
- disk drive with the IBM label on the front bezel, and make sure it
- says Tandon and not something else, like C.D.C., for instance. Otherwise
- what follows may not make complete sense.
- ONE KEY RULE: Never tinker with anything still under the warranty!!
- Now let's begin:
- The problem: Tandon drives (they are often marked IBM on the front
- of the bezel) have a plastic stepper motor guide which rides on
- twin polished metal rails at the rear of the drive. This "reads"
- the open slot on the diskette. As the drive ages, friction and
- dirt--including stray oxide particles--gum up the rails. Sooner or
- later, the drive will make a grating, vibrating noise and keep giving
- the error message: DISK ERROR. Today, mine did just that.
- A survey of local repair services turned up these options:
- IBM: $110 per hour, minimum 2 hours (a NEW drive would be cheaper)
- XEROX: Bring in the WHOLE machine, and they will get it back to me
- in four or five business days. No price given. A secretary
- kept acting as interpreter, and would not let me talk to a
- technician. (They are at Lexington and 43rd St.)
- SORBUS: I spoke to the Westbury office. EXTREMELY helpful and very
- friendly. I could swap for a rebuilt drive with a 30-day
- guarantee on an "over-the-counter" basis. Cost: $180.
- 47th ST.: New CDC, Tandon and half-height Teac drives available, in
- stock, for immediate delivery, ranging in price from about
- $160 to about $200. NOTE: Knowledgable, friendly store
- with good prices on everything.
-
- WHAT YOU NEED TO FIX YOUR TANDON DRIVE:
- 1: Small flat-tipped and phillips screw drivers.
- 2: Small, clean, LINT-FREE rags.
- 3: Precision instrument oil--can be obtained from
- a jeweler (watch oil) or stereo store (used to
- oil direct-drive turntable bearings.
- 4: PATIENCE!! You can't rush this job.
-
- WHAT I LEARNED: With nothing to lose, since I was going to buy a new
- drive anyway, I disassembled my unit. Take it out of the CPU by
- removing two side screws, at right for B: drive, at left for A: drive.
- Remove the very wide ribbon cable at right rear--unplug gently.
- Remove the VERTICAL white plastic plug at left rear (as you face the
- front of the computer). This is marked #10 or #11. Pry it apart very
- gently--the lower half plugs into the inside of the upper half. Do
- not try to remove the upper half from the drive itself. Do this
- VERY SLOWLY. Slide the drive out through the slot in front, being
- EXTRA CAUTIOUS not to hit any of the electronic components against
- the frame as you slide it out. Make sure there is a BLANK disk in the
- drive before you slide it out. The disk protects the read-write heads.
- Use a blank to avoid accidentally ruining any data. After the drive is
- out, place it on a flat surface on a thick newspaper to protect from
- damage. Remove the two top screws, one at each side. Slide the circuit
- card free of the notches and fold back safely out of the way. The
- black plastic assembly you see is the stepper guide. Make sure the
- drive door is closed. Put some alcohol on a lint-free cloth and rub
- down the twin round rails. Make sure the rag is barely damp. Move the
- black stepper assembly forward and back, and wipe all parts of the
- rails. DO NOT DRIP! Now take a small bottle of wrist watch or other
- precision equipment oil--I use the tube supplied to oil the bearing
- on my stereo turntable. Place just two drops on each rail, in the zone
- covered by the movement of the plastic guides. This will be at a
- different point on each rail. Reach down at the right of the stepper
- and observe that a motor shaft turns a cam as the stepper is moved in
- and out. At the forward-most position the cam has a notch. Place
- just two small drops in this notch and on the cam. Place one more drop
- on the end of the motor shaft at the other side of the motor. Reach
- into the cavity as far as you can, but make sure that you put the oil
- on the shaft and not in the air. Now cap the oil and place it far
- away from the drive. Work the stepper forward and back, slowly at first
- and a bit more quickly later. Wipe any excess oil off with a dry,
- lint-free rag. If any more black stuff appears on the metal shafts,
- wipe it away with a clean, LINT-FREE rag. When fully clean, run your
- clean finger over the rails to smooth out the coat of oil and remove
- any buildup. If you can SEE ANY OIL AT ALL, except for a slight shine,
- which is O.K., wipe some more. When you are done, there should be no
- visible residue and the stepper should slide smoothly. Re-install the
- two top screws. Very gently slide the unit back into the frame, again
- watching out not to hit any of the top electronic components against
- the frame. Re-connect the small white cable at the rear (#10 or #11).
- Re-connect the large, wide ribbon cable and make sure it is not pinched.
- Re-install the two side screws which hold the drive in place. Connect
- the monitor, keyboard and cpu to electric power. Place DOS disk in
- A: drive and a disk with SOMETHING ON IT in B: drive. I hope your test
- is as successful as mine was. Congratulations on having just saved
- yourself $200!
- THE PROCEDURES OUTLINED HERE ARE PRESENTED FOR INFORMATI/84 22:49 PROOFIBM.BAS 5916 11/04/84 20:36
- RENTAL .WKS 4736 A 01/08/84 01:49 PCT500 .BQS 46592 10/03/84 16:28
- SPEEDKEY.COM 512 A 01/08/84 01:14 NEWTRON .BAS 3456 10/04/84 10:19
- SPEEDUP .COM 128 A 01/08/84 01:53 PROOFER .BAS 2173 11/04/84 20:56
- SPEEDUP .DOC 512 A 01/08/84 01:53 MENU .BAS 5120 10/04/84 10:30
- TREND